Welcome to the ECU Health Team!

You’re welcome here.

Please take a moment to enjoy this video, especially for our newest team members.

Welcome! We understand that your life is so much more than just your time at work. That’s why our total rewards package is diverse, comprehensive and full of benefits built to support you.

You’ll find all the information you need right here on this site. Be sure to bookmark it and share it with your family, too. If you have questions, we have the resources to get them answered. Scroll down to the bottom of the page to learn more.

Check the Date!

As a new team member, you must enroll in benefits online within 30 calendar days of your start date, or the date you become benefits eligible.

Now let’s get started!

New Team Member Checklist


Explore the benefit options available to you by reviewing your Benefits Guide and premiums.


Review your medical expenses over the past year and estimate how much you will need to contribute to a Flexible Spending Account (FSA) or Health Savings Account (HSA). You must be enrolled in the Medical Savings Plan to participate in the HSA.


Gather this information before you enroll:

  • For you: Your ECU Health UserID and password
  • For your dependents and beneficiaries: Social Security numbers, addresses and dates of birth

Verify (or update) your mailing address.


To enroll, click the “Enroll” button in the upper right-hand corner, enter your team member ID and password and elect or waive each benefit.


If you do not wish to cover yourself and eligible dependents using our benefit offerings, log into Employee Self Service (PeopleSoft), designate beneficiaries where applicable and decline the remaining benefits. Remember, you must take action to make sure you have the coverage that is right for you and your family.


After you enroll your spouse and/or eligible dependent child(ren), you will receive a packet from the dependent verification center. You will need to provide documentation to ECU Health’s dependent verification center to confirm your dependent’s eligibility for coverage.

Acceptable Forms of Documentation include:

  • Marriage license for spouse
  • Domestic partner attestation
  • Birth certificate for children
  • First page of your most recent tax return, listing eligible dependents (for spouse and/or children)
  • Court-ordered guardianship papers, adoption papers or placement letter
  • Divorce decree to show parent/child relationship when names don’t match or to identify responsibility for providing health coverage

You and ECU Health share the cost of your benefits. Your share will automatically be deducted from your ECU Health paycheck on a before-tax basis.


All new hires and first-time eligible team members are automatically enrolled in the 401(k) plan at 5% of your earnings after 30 days from your start date, or as soon as administratively practical.

2024 Benefits Guides

Find all of the details you need to know about your plan in your benefits guide.

2024 Premiums

Full-Time Team Members—Bi-Weekly Deductions

* Includes domestic partner/domestic partner’s children.
Part-Time Team Members—Bi-Weekly Deductions

* Includes domestic partner/domestic partner’s children.

Have questions? Get them answered.

Questions? AskPhin!

Visit AskPhin.com or call 252‑816‑PHIN (7446).

Like videos?

Check out the Virtual Benefits Fair for more info.

Join us on Mondays from 3 – 4 p.m. EST for Benefits Office Hours to get answers to any benefits-related question.

Scan the QR code to join by video OR visit: bit.ly/BenefitsOfficeHours

Join by phone: 650-479-3208 Call-in toll number (US/Canada)

Meeting number: 2314 863 3828 (access code)

Meeting password: Benefits